PRIVACY · 6 SEPTEMBER 2026
Start with less information.
The current Alpha is a public demonstration for fictional examples. It is not a secure live-case workspace. Please do not enter names, real addresses, identity documents, health information, tenancy evidence or other confidential material.
Who handles enquiries?
Ava Sanchez Neal handles The AdvoCat enquiries at ava@theadvocat.com, in Palmerston North, New Zealand. Contact Ava for the postal contact address, to request access to or correction of your information, or to raise a privacy concern. The contracting supplier and its address will be stated in any service offer before acceptance.
Website and Alpha
The public website has no document-upload facility or payment checkout. The Alpha uses fictional examples and temporary page state. We have not added advertising trackers. Hosting and network providers may process technical visit information, including IP addresses and request logs; this is not a promise of anonymous browsing or zero retention.
The revised Alpha does not intentionally put your story in a page URL or send it to an AI model. The draft-review example is prewritten, and the pet record and delivery are demonstrations. Do not use them as an executed agreement or a legal check. Noindex settings limit search discovery; they do not make the Alpha private.
If you email
Email links open your email application. You decide whether to send. A sent message is received and held so Ava can answer, assess whether a pilot fits, and keep a record of that conversation. Your name, email address, organisation and general enquiry are enough. Information is optional, but we may be unable to respond without contact details.
Email is handled through Google Workspace and the providers involved in delivering your message. Those services can process information outside New Zealand. We do not sell enquiry information or automatically add enquirers to a marketing list. If specialist help is needed, we will discuss what may be shared before making a referral, except where law permits or requires otherwise.
We aim to review unsuccessful enquiries for deletion or minimisation after 90 days. Contract, accounting, complaint or legal records may need to be retained longer. Deletion is not instant across providers or backups. This review is a manual operating policy, not an automated deletion feature.
Before live case work
The current professional pilot uses invented scenarios, not real tenant files. Any future live-case service needs a separate scope, privacy information and agreed handling arrangements before collecting evidence. Please do not send mediation discussions, hearing recordings, suppressed material or another person’s confidential documents as an enquiry.
If you accidentally send sensitive material, email Ava promptly and identify the message without sending another copy. We will assess what happened and the appropriate response.
Questions or concerns
Contact ava@theadvocat.com. You can also find information about your rights and raising a complaint at the Office of the Privacy Commissioner.